Matrix VPN Privacy Policy

Last Updated: 29/08/2023

Thank you for choosing Matrix VPN! This Privacy Policy is designed to help you understand how we collect, use, and safeguard your personal information when you use our VPN app and services (“Services”). Please take a moment to read this policy carefully.

1. Information We Collect

Matrix VPN is committed to protecting your privacy. We do not collect or store any personally identifiable information (PII) from our users. We do not track your browsing history, connection logs, or any other activity that could be linked back to you.

2. Data Usage

We want to emphasize that we do not monitor, log, or share your internet activity. Your online communications, browsing history, and usage patterns remain completely anonymous and private.

3. Use of Third-Party Services

Matrix VPN utilizes third-party service providers to deliver our VPN services. While these providers may handle technical aspects of the VPN service, we have stringent agreements in place that ensure they are also committed to upholding a high standard of user privacy. However, we do not share any user-specific data with these third parties.

4. Device Information

We may collect certain technical information about your device, such as the type of device, operating system, Payment information and optional email when you purchase a paid plan, and app version, solely for the purpose of improving our app’s performance and troubleshooting issues.

5. Cookies and Tracking

Matrix VPN does not use any tracking cookies or similar technologies to monitor your online behavior. We believe in preserving your online privacy and keeping your browsing habits completely confidential.

6. Children’s Privacy

Our Services are not directed towards children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information.

7. Data Security

We take data security seriously and implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Our commitment to your privacy extends to safeguarding your data at all times.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date at the top will reflect the date of the latest revision. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at support@matrixvpn.org.

By using Matrix VPN, you are indicating your understanding and agreement to this Privacy Policy. We are dedicated to preserving your online privacy and providing you with a secure and seamless VPN experience.

Thank you for choosing Matrix VPN.